Last Updated: May 13, 2026

1. About This Policy

Insight Therapy Solutions LLC (“we,” “us,” “Insight” or “our”) operates the website located at www.insighttherapysolutions.com (the “Site”). This Privacy Policy describes the information we collect through the Site, how we use and share it, the choices and rights you have, and how to contact us. By using the Site, you agree to the practices described in this Policy. If you do not agree, please do not use the Site.

2. What This Policy Does and Does Not Cover

This Policy covers information collected through this Site only.

This Policy does NOT cover:

• Protected Health Information (“PHI”) collected, used, or disclosed in connection with your clinical care. PHI is governed by our Notice of Privacy Practices issued under the Health Insurance Portability and Accountability Act (“HIPAA”), which is provided to clients at intake and is available within our secure client portal. If anything in this Policy conflicts with the Notice of Privacy Practices with respect to PHI, the Notice of Privacy Practices controls.

• “Consumer health data” as defined under Nevada SB 370 to the extent we collect it. Those obligations are addressed in our Nevada Consumer Health Data Privacy Notice.

• Information collected by third-party websites linked from the Site, which are governed by those parties’ own privacy policies.

3. The Site Is Informational; No Clinical Relationship

The Site provides general information about Insight, our services, and topics related to mental and behavioral health. Use of the Site does not create a clinician-patient, therapist-client, or any other clinical relationship. A clinical relationship is established only when a prospective client is accepted into care, completes intake through our secure client portal, and signs a written Treatment Agreement with a licensed clinician.

4. Not Medical or Mental Health Advice; Emergency Notice

Content on the Site is provided for general informational and educational purposes only. It is not medical advice, mental health advice, diagnosis, or treatment, and should not be relied upon as a substitute for the advice of a licensed clinician. If you are in a mental health emergency or in crisis, call or text 988 (the U.S. Suicide & Crisis Lifeline), call 911, or go to your nearest emergency department. Do not use Site forms, email, social media, or chat to communicate emergency or urgent clinical information; those channels are not monitored 24/7.

5. Do Not Submit Protected Health Information Through the Site

Please do not submit detailed health information, symptoms, treatment history, diagnoses, medication lists, or other PHI through any public-facing form, email address, social media account, or chat feature referenced on the Site. To communicate sensitive clinical information securely, log in to your client portal or contact our front desk by phone at 702-685-0877. The Site is not configured to receive PHI, and we cannot guarantee the confidentiality of information you submit through public channels.

6. Information We Collect

6.1 Information you provide

We collect information you choose to provide. Currently, that means basic contact information you submit when you initiate communication with us — typically your name, email address, phone number, and any message you write.

6.2 Information collected automatically

When you visit the Site, we and our service providers may automatically collect:

• IP address, approximate geographic location derived from IP address, device type, browser type, operating system.

• Pages viewed, links clicked, referring URL, timestamps, and duration of interactions.

• Cookie identifiers and similar identifiers, as described in our Cookie Policy.

6.3 Information collected through cookies and similar technologies

We use a limited set of cookies as described in our Cookie Policy. You can manage your preferences through the consent banner or through the cookie preferences link in the Site footer. We use Google Consent Mode (v2) so that any non-essential cookies are loaded only after you have consented where consent is required.

6.4 Information we do NOT collect through the Site

• We do not currently use third-party analytics on the Site.

• We do not use advertising or behavioral retargeting pixels (Meta Pixel, Google Ads, LinkedIn Insight, TikTok Pixel, etc.) on the Site.

• We do not collect sensitive personal information through the Site beyond what you choose to provide in a contact message.

• We do not knowingly collect personal information from children under 13 through the Site.

7. How We Use Information

We use the information collected through the Site to:

• Respond to your inquiry.

• Schedule communications related to your inquiry.

• Operate, maintain, secure, and improve the Site and our communications systems.

• Detect and prevent fraud, abuse, security incidents, and unlawful activity.

• Comply with legal, regulatory, professional, and ethical obligations.

• Establish, exercise, or defend legal claims.

We do not use information collected through the Site for advertising, profiling, or any other purpose not described in this Section 7.

8. How We Share Information

We share information only as described below. We do not sell personal information. We do not share personal information for cross-context behavioral advertising or for targeted advertising.

8.1 Service providers

We share limited information with vendors who provide services on our behalf and who are contractually required to safeguard that information. Categories include:

• Website hosting and infrastructure providers.

• Email and telecommunications providers used to respond to inquiries.

• Cookie consent management vendor (Complianz).

• Once you become a client, your information transitions out of the Site context and into our HIPAA-regulated client portal and electronic health record system, which are governed by separate vendor agreements and our HIPAA Notice of Privacy Practices.

8.2 Disclosures required by law

We may disclose information when required by law, regulation, court order, subpoena, or government request; to enforce our Terms; to investigate potential violations; or to protect the rights, property, safety, or security of any person.

8.3 Business transfers

If we are involved in a merger, acquisition, asset sale, or similar transaction, personal information may be transferred as part of that transaction. We will notify affected individuals and require any successor to honor this Policy or provide notice of any material change.

9. We Do Not Sell or Share Personal Information

We do not “sell” personal information and we do not “share” personal information for cross-context behavioral advertising or for targeted advertising, as those terms are defined under the California Consumer Privacy Act and similar state laws. If our practices change, we will update this Policy and provide any opt-out mechanism required by law before any sale or sharing occurs.

10. Telehealth and Service Area

Our clinicians are licensed in the states listed at www.insighttherapysolutions.com. We can accept new clients for clinical services only in states where the responsible clinician is licensed. Submitting an inquiry through the Site is not an offer to provide services and does not create any obligation by us to accept you into care. We will verify your location and confirm licensure before establishing a clinical relationship.

11. Your Privacy Rights and Choices

Privacy rights vary by state. This policy applies to all U.S. visitors; the rights listed below depend on which state you live in; if your state is not listed in 11.1, the federal baseline still applies and you can still contact us with any privacy question. The rights described below apply to residents of the states where the corresponding law gives you those rights. You may have rights under additional federal or state laws that are not specifically named here.

11.1 Rights Available to Residents of CDPA-Family States

If you reside in California, Colorado, Connecticut, Delaware, Florida (above the applicable threshold), Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia, or another state whose comprehensive privacy law applies to us, you may have the following rights, subject to verification and the requirements of your state’s law:

• Right to know whether we are processing personal information about you and to access a copy.

• Right to correct inaccuracies in your personal information.

• Right to request deletion of your personal information.

• Right to obtain a portable copy of your personal information in a usable format.

• Right to opt out of (a) the sale of your personal information, (b) sharing or processing of your personal information for targeted advertising, and (c) certain profiling that produces legal or similarly significant effects. As noted above, we do not currently engage in any of those activities.

• Right not to be retaliated against, denied service, or charged different prices for exercising any privacy right.

• Right to appeal our denial of a privacy request.

11.2 Additional Rights for California Residents

If you are a California resident, in addition to the rights in Section 11.1, you have these specific rights under the CCPA/CPRA:

• Right to know the categories and specific pieces of personal information we have collected about you, the sources, the business or commercial purpose, and the categories of third parties with whom we share.

• Right to limit the use and disclosure of “sensitive personal information” to purposes necessary to provide the goods and services you requested.

• Right to opt out of the sale or sharing of personal information. We do not sell or share personal information, but you may still exercise this right by emailing us; we will confirm the absence of any sale or sharing.

• Right of no retaliation. We will not deny services, charge different prices, or provide a different level or quality of services because you exercised any right.

You may also designate an authorized agent to make requests on your behalf. We will require reasonable proof of authorization.

11.3 Nevada Residents — Cross-Reference to Consumer Health Data Notice

Nevada residents have rights under (a) Nevada’s general privacy law (NRS Chapter 603A), and (b) Nevada Senate Bill 370 (consumer health data). Information that may identify a Nevada resident’s health status is covered by our separate Nevada Consumer Health Data Privacy Notice, available at [URL]. Rights to confirm, access, delete, and withdraw consent regarding consumer health data are described there.

If you are a Nevada resident and want to direct us not to sell any “covered information” as defined under NRS 603A.340, contact us at compliance@insighttherapy.us. As of the effective date, we do not sell covered information.

11.4 Washington Residents — Cross-Reference to MHMDA Policy

If you are a Washington resident, any information we collect that may identify you as seeking behavioral health services is governed by the Washington My Health My Data Act (RCW 19.373). Our Washington Consumer Health Data Privacy Policy is a separate, stand-alone document and will be published at [URL] when the Clinic begins marketing services to Washington residents. That document describes the categories of consumer health data we collect, the categories of third parties and specific affiliates with whom we share, our prohibitions on sale and geofencing, and how to exercise rights specific to consumer health data.

11.5 Universal Opt-Out Signals (Global Privacy Control)

Where required by applicable state law, we treat a recognized opt-out preference signal — including the Global Privacy Control (GPC) — as a request to opt out of the sale or sharing of personal information and out of processing for targeted advertising, for the browser or device that transmits the signal. Because we do not currently sell or share personal information or use targeted advertising on the Site, this signal does not change our processing of your information, but we honor it as a matter of policy.

12. How to Exercise Your Rights

To exercise any right described in Section 11, contact us at:

• Email: compliance@insighttherapy.us

• Mail: Insight Therapy Solutions, Attn: Privacy Officer, 6625 W Sahara Ave., Suite 8, Las Vegas NV 89146

• Phone: 702-685-0877

We will verify your identity in a manner reasonably calculated to confirm that you are the person whose information is the subject of the request, using information already in our possession. If we cannot verify your identity, we will inform you. We respond to verified requests within the time required by the applicable law (generally 45 days, with one extension where reasonably necessary and with prior notice to you).

If we decline a request in whole or in part, we will explain why. You may appeal by writing to us at the address above and marking your appeal “Privacy Appeal.” We will respond to the appeal within the time required by applicable law. If your appeal is denied, you may have the right to file a complaint with the attorney general of your state.

13. Data Retention

We retain information collected through the Site only for as long as reasonably necessary to fulfill the purposes described in this Policy. For inquiry communications, the relevant criteria are (a) how long is needed to respond to and follow up on your inquiry; (b) whether you subsequently become a client, in which case communications may be incorporated into the clinical record; (c) whether the communication is subject to a legal hold or dispute; and (d) any applicable legal, regulatory, or professional records-retention obligation. When retention is no longer necessary, we securely delete or de-identify the information. Once you become a client, retention of clinical records is governed by our HIPAA Notice of Privacy Practices and applicable state-law record-retention requirements. 

14. Security

We maintain administrative, technical, and physical safeguards designed to protect information collected through the Site from unauthorized access, disclosure, alteration, and destruction. No system is perfectly secure, however, and we cannot guarantee that information will never be improperly accessed.

15. Children’s Privacy

The Site is intended for adults. We do not knowingly collect personal information through the Site from children under 13, and we do not direct the Site to children under 13. If we learn that we have collected personal information from a child under 13, we will delete it. If you believe we may have collected personal information from a child under 13, please contact us using the information in Section 17.

Parents and guardians of minor clients should not submit information about a minor through the Site. Contact us by phone or through the client portal instead.

16. Out-of-State and International Visitors

The Site is operated from the United States and is intended for users located in the United States. If you access the Site from outside the United States, you do so on your own initiative. By using the Site, you consent to the transfer of information you provide to the United States and to processing under the laws of the United States and the State of Nevada.

17. Contact Us

Questions, requests, or concerns about this Policy can be directed to:

• Email: compliance@insighttherapy.us

• Mail: Insight Therapy Solutions, Attn: Privacy Officer, 6625 W Sahara Ave., Suite 8, Las Vegas NV 89146

• Phone: 702-685-0877

18. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top reflects the date of the most recent update. Material changes will be highlighted on the Site for a reasonable period after they are posted. Your continued use of the Site after any update constitutes acceptance of the updated Policy.

19. Related Documents

This Privacy Policy works together with the following documents, each available from the Site footer:

• Cookie Policy

• Website Terms and Conditions

• Nevada Consumer Health Data Privacy Notice

• Washington Consumer Health Data Privacy Policy (when published)

• HIPAA Notice of Privacy Practices (available within the client portal)